Case Studies
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Gorilla Tango
Business Segment: Entertainment
Solutions Implemented: T1, Hosted Voice
Gorilla Tango, Inc. operates Gorilla Tango Comedy Theatre in downtown Albuquerque and broadcasts live improvisational performances, original films, and musical events on the Internet for paying home viewers. With only 30 full-time and part-time employees, Gorilla Tango also runs a professional improvisation training center and offers corporate team-building, entertainment, and non-profit fundraising services.
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JoyceCo
Business Segment: Consulting
Solution Implemented: T1
Joyce Co. builds businesses. They help new companies turn ideas into marketable products and attract investment dollars. When they opened a new office in Pennsylvania, they chose MegaPath Hosted Voice for the cost-savings and flexibility. They were so impressed by the quality of the service and support they received that they now plan to extend MegaPath service to their Delaware office and to teleworkers in California, New Jersey, and Florida.
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Kalijarvi, Chuzi & Newman, P.C.
Business Segment: Law
Solution Implemented: Hosted Voice
Kalijarvi, Chuzi & Newman, P.C. is an employment law firm in Washington, D.C. Founded in 1975, the firm has had a variety of phone service solutions over the past 35 years. The firm has twelve employees, including one partner who teleworks from Germany. Before MegaPath, they had Voice over IP (VoIP) with another provider, but they switched in order reduce their monthly costs and improve their customer service experience.
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MCMC, LLC
Business Segment: Healthcare
Solution Implemented: Hosted Voice
MCMC, LLC provides customized managed care, medical bill review, and integrated service programs. In 2004, MCMC had about 100 employees and two locations in Boston, MA and Bethesda, MD. That year they introduced a new technology-focused 5-year plan that relied heavily on MegaPath and other vendors to help them grow. Now they have 450 employees and are committed to rolling out MegaPath at all of their 14 locations across the country as older voice and data contracts expire.
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Modell's Sporting Goods
Business Segment: Retail
Solution Implemented: VPN
Modell’s Sporting Goods is the “go to” store for fans looking for apparel in their favorite team colors, as well as athletes seeking the latest in footwear, equipment and fitness products. Founded in 1889 by Morris A. Modell on Cortlandt Street in lower Manhattan, Modell’s is the nation’s oldest familyowned and operated sporting-goods retailer. Still headquartered in New York, the company now oversees more than 150 stores throughout the East Coast and Mid-Atlantic.
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Newport Communications
Business Segment: Communications
Solution Implemented: Hosted Voice
Newport Communications Group operates the leading multi-media network for trucking and its allied industries. In addition to two magazines: Heavy Duty Trucking and RoadStar, Newport offers full market research capabilities and targeted advertising via the Internet, sales literature distribution, truckers’ radio and on-site media. The company employs fifty professionals – 15 in Irvine, five in Chicago, five in Northern California, and the rest in home offices across the country.
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Pace International
Business Segment: Manufacturing/Distribution
Solution Implemented: Hosted Voice
Seattle-based Pace International develops and markets products used to help protect and preserve fruit and vegetable quality post-harvest, when crops are making their ways to markets around the world. With corporate headquarters in Seattle, the company needed a more cost-effective and efficient way to maintain contact with its 100 employees, spread across two plants in Washington and California, as well as 11 warehouses around the US, and eight international offices.
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Playworks
Business Segment: Non-profit
Solution Implemented: Hosted Voice
Playworks is a nationwide non-profit organization that brings safe, healthy, and inclusive play opportunities at recess and throughout the day to low income schools across the country. Founded in 1996, Playworks now has about 320 employees nationwide, including 75 people at their Oakland, CA headquarters and seven branch locations. Over a nine-month period, they unified their communications by transitioning all of their offices to MegaPath DSL and T1 connections with MegaPath Hosted Voice. By the end of 2012, Playworks expects to expand to more than 750 employees in 27 U.S. cities.
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Risk Strategies
Business Segment: Insurance
Solution Implemented: Hosted Voice
Risk Strategies is an insurance brokerage firm headquartered in Boston with offices in New York City, San Francisco, Providence, and Randolph, MA. The company provides pragmatic and cost-effective solutions to meet the complex insurance coverage and risk financing needs of middle market companies nationwide. With 10 offices to coordinate, Director of IT Shannon LeColst needs reliable solutions that cover all the bases – from cost control to business continuity.
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VIZIOSoft
Business Segment: Technology
Solutions Implemented: T1, Hosted Voice
In an era in which the IT services industry touts “bigger is better,” VIZIOSoft is a high-touch solutions boutique that bucks the trend. With offices in Springfield, Virginia, and Irvine, California, VIZIOSoft is focused on rapid software application development and IT outsourcing services. One of the attributes that differentiates VIZIOSoft is its strong foundation in “social consciousness, which manifests itself in our contribution to the community, and in making the lives of our customers and employees a little bit better each day.”
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Enterprise Customer Case Studies
Check Into Cash
Business Segment: Financial Services
Solutions Implemented: Broadband Access, Proactive Monitoring, Site-to-Site VPN
Check Into Cash, the pioneer of payday advance services, has more than 1000 retail centers in 30 states nationwide. It is in the business of serving customers who need a short-term loan between paychecks. If a customer’s budget is stretched by an unexpected expense—such as a car repair or a home emergency—the customer simply writes a personal check and receives a cash advance. The check is held until the next payday, after which the customer’s check is cashed.
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Church’s Chicken
Business Segment: Restaurant
Solutions Implemented: Data, VPN, Wireless (Wi-Fi)
Founded in San Antonio, Texas, in 1952, Church’s Chicken is a highly recognized brand name and is one of the largest quick-service chicken concepts in the world. Church’s serves up a rich tradition of gracious Southern hospitality and freshly prepared, high-quality, authentic Southern style fare, to help people provide affordable, complete meals for their families. The Church’s system consists of more than 1700 locations in 22 countries and system-wide sales of $1.2 billion.
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SunBridge Healthcare
Business Segment: Healthcare
Solutions Implemented: T1, Wireless (Wi-Fi)
SunBridge Healthcare and its affiliates offer short-stay care, residential skilled care, rehabilitation therapy, Alzheimer’s care, behavioral health services and hospice services, as well as operate assisted living and independent living residences in 200 locations across the U.S. More than 20 centers are serviced by MegaPath, who is their preferred provider, with plans to eventually provide service to all of their locations. In these centers, wireless Internet access is an important service offering for SunBridge.
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Truenorth
Business Segment: Retail
Solutions Implemented: DSL, Satellite, Managed Security, MPLS VPN
Truenorth Energy, LLC, a joint venture between Shell Oil and the Lyden family, has become one of the largest Shell oil marketers in the country, providing consumers with quality fuel through its network of more than 220 service stations in Ohio and Michigan. Since 1999 Truenorth has established itself as one of the leaders in fuel retail, and today is expanding its strategic focus from gasoline retail to encompass the thriving convenience store industry.
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UnumProvident
Business Segment: Insurance
Solutions Implemented: Managed Security, Site-to-Site VPN
UnumProvident (UNM) is the largest provider of group and individual disability income protection insurance in North America. Through its subsidiaries, UnumProvident Corporation insures more than 25 million people. It has paid as much as $5.9 billion in total benefits to customers in a single year. With primary offices in Chattanooga, TN and Portland, ME, the company employs nearly 13,000 people worldwide.
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